🔄 Returns & Refund Policy – Dekor Delight

At Dekor Delight, your satisfaction is our top priority. Each product is carefully inspected before dispatch to ensure it reaches you in perfect condition. However, if you are not completely happy with your purchase, our Returns & Refund Policy is here to help.

✅ Eligibility for Returns

You may request a return or replacement under the following conditions:

• The product is defective, damaged, or broken upon delivery.
• You received the wrong product compared to your order.
• The item has a manufacturing defect that affects its usability.

📌 Note: Returns are not accepted for:

• Customized or personalized products (e.g., name prints, custom sizes).
• Items purchased during clearance or special sale events (unless damaged/defective).
• Minor color/texture variations, as slight differences may occur due to lighting and digital displays.

📦 Return Process

1. Raise a Request
   • Contact us within 48 hours of delivery at:
     📧 support@dekordelight.com
     📱 Call/WhatsApp: +91 8433156260
   • Share your order ID, issue details, and product photos/videos for verification.
2. Approval & Pickup
   • Once approved, our courier partner will schedule a reverse pickup (where serviceable).
   • In non-serviceable pin codes, customers may need to ship the product back to our return address.
3. Inspection & Refund
   • After receiving the returned product, our team will inspect it.
   • On successful verification, your refund/replacement will be processed within 7–10 working days.